Return Policy

📋 Eligibility for Returns & Exchanges

You may request a return or exchange if:

• You received a damaged, defective, or incorrect product.
• The product is unused, unopened, and in its original packaging.
• The request is made within 7 days of delivery.

🚫 Non-Returnable Items

The following items are not eligible for returns or exchanges:

• Used or opened products due to hygiene and safety reasons.
• Free gifts or promotional items.
• Items purchased during clearance sales.

💰 Refund Process

• Once we receive the returned product, our team will inspect it.
• If approved, refunds will be processed within 7-10 business days and credited back to your original payment method.

🔄 Exchange Policy

• If eligible, exchanges are processed after the original product is returned and inspected.
• If the requested replacement item is unavailable, we will issue a full refund instead.

✉️ How to Initiate a Return or Exchange

• Contact our customer support at sales@plantandseedoils.com within 7 days of delivery.
• Provide your order details and attach clear images of the product (if applicable). Our team will guide you through the process.

🚚 Shipping Costs for Returns

• If the return is due to our error (damaged or incorrect item), we will cover all shipping costs.
• For all other return reasons, the customer is responsible for the return shipping costs.

📝 Policy Updates

Plant And Seed Oils reserves the right to modify this policy at any time. Any updates will be reflected on this page.